FAQ
FAQ
Why patchloads?
At patchloads, we’re reimagining the way you care for your well-being. As a company focused on natural patches, we believe that true health comes from using clean, eco-friendly, and effective ingredients. Our patches are thoughtfully made with nature-derived elements that not only treat your skin gently but also contribute to your overall well-being and the environment’s health. We stay away from artificial fragrances, parabens, and harsh chemicals, opting instead for organic, nourishing ingredients.
And the results speak for themselves—thousands of satisfied customers have already made patchloads a part of their daily routine. With our commitment to quality and nature-inspired solutions, we continue to build trust and deliver products that help you feel your best, naturally
A problem with your order?
Get in touch with us as soon as possible! Our fulfilment team works fast, but we’ll do our best to make adjustments to your order if we can!
B2B (Business to Business) - Can you sell patchloads in your store?
Definitely! Just reach out to us, and we’ll get back to you as soon as possible.
Where is your company based?
Our company Patchloads is headquartered in Switzerland, with products shipped from Switzerland, the US, and China.
Where do we get our products from?
As a Swiss-based company, we ship most of our products from Switzerland, the USA and China. Our manufacturing partner in China, with 60 years of experience and being the world’s largest patch producer, holds the following certifications:
- ISO 9001: Ensures high-quality management practices.
- ISO 13485: Guarantees strict quality control for medical devices.
- ISO 22716: Follows Good Manufacturing Practices (GMP) for cosmetics.
- FDA: Compliant with U.S. food and drug safety regulations.
- BSCI: Certified for ethical and socially responsible manufacturing.
- CE Certification: Ensures compliance with EU Medical Devices Regulation (MDR) and compatibility with technical documentation standards.
These certifications demonstrate our commitment to high standards, quality, and responsible production.
Looking to partner with us?
Are you an influencer or content creator looking to collaborate with us? Or perhaps you're interested in joining our affiliate program on Discord, offering the highest commissions in the industry?
Get in touch, and we’ll connect with you as soon as possible!
How to use the patchloads patches?
For the best results, we suggest applying our patches once a day for 6-8 hours.
You can also switch between different patches throughout the day, as long as you don’t exceed the recommended wear time.
Keep in mind that patch effectiveness can vary from one person to another, so if you have any concerns or pre-existing health conditions, it’s wise to consult with a healthcare professional. Additionally, make sure to follow the usage instructions to ensure optimal effectiveness and safety.
What’s the best way to apply the patch for optimal results?
We recommend placing the patch on common areas such as the inner wrist, shoulder, upper arm, or back, making sure the surface is flat and mostly free of hair. Our team has found that applying the patch too close to the hand on the wrist can affect how well it sticks, due to the frequent movement and folding of the skin in that area.
For optimal results, we suggest positioning the patch about 3.5 - 5.5 inches (9 - 14 cm) up from the hand on the wrist. This placement has been shown to improve adhesion and overall effectiveness, providing a more comfortable and reliable experience.
Can you wear multiple patches at the same time?
Yes, you can wear multiple patches at once, but we suggest using caution and limiting it to no more than two at a time. Be sure to choose patches with complementary benefits and avoid combining patches with conflicting effects (e.g., Energy Patch & Sleep Patch). According to customer feedback, using the Energy patch alongside the Diet patch or the Energy patch with the Libido patch has shown great effects. While using two of the same patches together is generally okay, we recommend starting with just one patch the first time to assess your individual tolerance and effectiveness.
Can the patches be used for children or teenagers?
Our patches are primarily intended for adults, and we recommend consulting with a healthcare provider before using them on children, especially with regard to any specific health concerns. While many of our patches contain essential vitamins and minerals, it’s important to ensure they are appropriate for children due to their unique needs.
Can you use patchloads if I have a pre-existing medical condition?
Although our patches are generally safe, it's important to consider that individual health needs and body responses may differ, particularly if you have an existing medical condition.
We highly recommend consulting a healthcare professional for personalized advice based on your situation. Your well-being is our priority, and seeking professional guidance ensures our products align with your specific needs.
Can you use patchloads alongside other medications, vitamins, or supplements?
While we can’t offer specific advice on how our patches might interact with other brands’ products without knowing their full ingredient lists, we can share some general tips.
Our patches are designed to provide specific doses of vitamins, minerals, and other active ingredients through the skin. If you’re considering using them alongside other supplements, it’s important to check the total intake of nutrients to avoid exceeding recommended daily limits and to minimize the risk of potential interactions.
We strongly advise consulting with a healthcare provider, such as a doctor or pharmacist, before combining our patches with any other supplements. They can give you personalized recommendations based on your health, medical history, and current supplement routine.
Also, when adding new supplements to your routine, it’s wise to introduce them one at a time and observe for any side effects or unexpected reactions. This careful approach will help you see how your body responds and make adjustments as needed.
How do the patches function?
At Patchloads, we use transdermal patches as a cutting-edge way to deliver essential vitamins, minerals, and other ingredients through the skin and directly into your bloodstream, offering targeted benefits. These patches adhere to your skin and release their active components gradually over time. Here's how they work:
- Absorption through the skin:
Our patches are specially designed to let their ingredients pass through the skin’s surface, a natural barrier that typically prevents substances from entering the body. These patches are formulated to penetrate that barrier for effective delivery. - Steady, timed release:
The patches are built to release their active ingredients slowly and consistently, ensuring a continuous flow of beneficial components over several hours. This helps maintain predictable and controlled effects. - Bypassing digestion:
Unlike oral supplements that must be broken down by the digestive system, transdermal patches deliver nutrients straight into your bloodstream, improving absorption (bioavailability) and reducing the chances of stomach upset or digestive discomfort. - Simple and convenient:
Applying a patch is hassle-free—just place it on clean, dry skin, and it will securely adhere while you go about your daily routine. - Specific benefits:
Depending on the ingredients in each patch, they offer a range of targeted effects, whether it's boosting energy, enhancing relaxation, supporting your immune system, or promoting skin health.
Our Patchloads collection is carefully crafted to meet various health and wellness needs. Each patch is formulated to deliver unique benefits, with all the details listed in our product descriptions.
Why are patches better than pills?
While pills are a common way to take supplements, we believe there are several reasons why topical patches offer a better alternative:
- Improved Absorption:
Patches deliver ingredients directly through the skin into the bloodstream, often resulting in higher bioavailability. This means your body can absorb more of the active ingredients, unlike oral supplements, where some nutrients may be lost during digestion. - Steady, Timed Release:
Patches provide a slow, consistent release of ingredients over time, offering more stable benefits. This helps prevent the fluctuations in effectiveness that can happen with some pills. - Gentle on Your Stomach:
Because patches bypass the digestive system entirely, they can be a great option for people with sensitive stomachs or those who experience discomfort from taking pills. - Simple and Convenient:
Applying a patch is quick and easy—just stick it to clean, dry skin, and you’re set. It stays in place, allowing you to go about your day without any hassle. - Less Frequent Dosing:
With patches, you typically don’t need to reapply as often as you might have to take multiple pills throughout the day, making it a more convenient option for those with busy schedules.
While pills work well for many people, patches provide a more convenient and potentially more effective option for others. Ultimately, the choice between the two depends on your personal needs and how your body responds to each method of delivery.
Are our patches vegan and cruelty-free?
Yes! We’re proud to say that all of our patches are cruelty-free, meaning none of our products have been tested on animals. We’re dedicated to offering products that uphold ethical standards without causing harm to animals during development or testing. Additionally, our patches are vegan, meaning they contain no animal-derived ingredients.
Shipping questions
How can you track your order?
Once your package has been shipped, you'll receive an email containing the tracking details.
Does patchloads offer international shipping?
Absolutely! Depending on the destination, some shipments may incur import duties, fees or taxes. If your order faces these additional costs, you (the customer) are responsible for covering them in order for your package to pass through customs. Please note that once your order is shipped, we cannot refund any shipping fees if you choose not to accept the customs charges. patchloads does not handle these duties or taxes, and we cannot estimate what they might be.
How long will your order take to arrive?
It varies! Orders with standard shipping generally take 4 to 12 business days to reach you. In the shopping cart, you have the option to select faster handling, including insurance, which can speed up delivery to 3 to 4 business days. While things usually go as expected, delivery times may still be affected due to customs. We appreciate your patience! Feel free to reach out to us if you need assistance with your order.
Returns questions
Can you return your order?
You have the option to return your order for a full refund. Keep in mind that return shipping costs are the responsibility of the customer, and we’re unable to refund the original shipping fees. No need to worry, though—we’re here to assist!
Should you receive a faulty, damaged, or incorrectly described item, rest assured, we’ve got it covered. Whether you prefer a replacement or a refund, the choice is yours. All you need to do is notify us within 10 days after delivery, and we’ll take care of the rest. Contact us, and we’ll ensure the process goes smoothly!
Your patches didn't arrive in good condition?
We’re so sorry that your order didn’t arrive in good condition. But don’t worry — we’ve got you covered. Just reach out to us with some photos of the issue, and let us know if you’d prefer a replacement or a refund. Our team will get back to you as quickly as possible to walk you through the refund process or arrange for a replacement, whichever you choose. Once your refund has been processed or your new item has been shipped, we’ll notify you via email with an update.
Is it possible to change or cancel your order after placing it?
Unfortunately, once an order is placed, we’re unable to make changes or cancel it since our warehouse starts processing it right away.
Cancelation of your order
If you need to cancel your order, please reach out to us through our contact form or at support@patchloads.com. Keep in mind that if your order has already been shipped, we won’t be able to cancel it.
Do you offer a return policy or a 10-day money-back guarantee?
Given the nature of our products, we are unable to accept returns at this time. However, we understand that individual results can vary, and what works for one person may not work the same for another. Your feedback is incredibly valuable in helping us improve and tailor our products to better serve a wide range of customers. Feel free to reach out to us to discuss compensation options.